Login & Permissions Guidance

Accessing Canopy Guidance

The state of Louisiana requires users to go through a permissions request and approval process to ensure the integrity of your data. 

Step 1: Create My.LA Credentials 

All users need to create credentials at My.LA.gov. You will receive an email to verify your account. 

Note: If you have created My.La in the past, do not create new credentials. Check to see if you already have credentials using ‘Help’ in My.LA.gov.

You can now enter Canopy as a Learner and use a Course Code to enroll in a course. However, you must complete steps 2 and 3 to connect your account to your school system and school to ensure proper reporting. 

Step 2: Create Your EdLink User Profile

Click the EdLink Ops Portal button in your EdLink Security Application Menu. Sign in with your MyLa user credentials. Complete the required fields in the New User Profile to create your EdLink User Profile.

• Choose your User Account Type 
• Provide your name, contact information, physical address, and mailing address. 
• Complete all required Personal Information fields. This information is used to validate your identity in the eScholar system-- Canopy is not storing your personal details.
• Any course progress made in Canopy before connecting your StaffID will sync to your site after connecting it.
• Log out of EdLink Ops and Log in the EdLink Security to activate your account. 

Step 3: Request Canopy Permissions Through Edlink Security

Sign into EdLink Security with your My.LA user ID and password. 

• Select 'Permissions Request' from the left navigation menu. 
• In the options, select 'General User Access', 'K-12 Public Schools' and 'Canopy'. 
• Choose your location based on your role. 
  • If you are located in the Central Office and need to view data for your system, select ‘District’ and then your school system in the location selection.
  • To view data for your school, select ‘Local” and then your school site.
• Search for your school or employment location. 
  • If you need access to multiple local locations, complete this process for each location. For example, as an instructional coach who works at multiple schools, request permissions for all of the schools. If you have district-level access, you do not need to request access for multiple locations.
• A pop up will appear, select 'K12 user' then select your necessary permissions. 
• All users need 'Learner' permissions. Request Instructor and/or Admin permissions as appropriate for your role. Refer to 'User Roles' to learn more. 
• Your District Data Manager has to manually approve your permissions. 
• Updated permissions are refreshed nightly. 

Step 4: Login with LDOE 

After your requested Canopy permissions have been approved, you will sign into EdLink Security and select Canopy in your EdLink Security Application Menu. 

Use the button to the right to login with LDOE and access Canopy.

For additional information, refer to 'Creating your EdLink Security Account' or 'Canopy K-12 Public School User Access Guide'.